CANCELLATION & REFUND POLICY
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Last updated: 11 October 2026
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1. Scope
This policy applies to Golden Born Society paid memberships purchased through Apple App Store or Google Play. Golden Born Society is operated by Mesut Can Coşkuncan. We currently sell memberships only through those stores; the website does not provide a separate membership checkout or payment-by-bank-transfer service.
Membership options, prices, currency, billing periods, renewal terms and any trial conditions are displayed before purchase. Store availability can differ by platform or country. This policy does not create a separate ticket-sales or physical-goods refund program. -
2. Subscription cancellation
Recurring subscriptions renew according to the terms shown by the store unless canceled. Cancel through the same Apple or Google account used for the purchase, before the renewal cutoff shown by that store.
Apple: open Settings → your name → Subscriptions → Golden Born Society → Cancel Subscription. See https://support.apple.com/en-us/118428 for current instructions.
Google Play: open Play Store → your profile → Payments & subscriptions → Subscriptions → Golden Born Society → Cancel subscription. See https://support.google.com/googleplay/answer/7018481 for current instructions.
Cancellation generally stops future renewal while paid access continues through the paid period, unless the store indicates otherwise, a refund changes the entitlement, or an applicable legal remedy applies. Canceling does not by itself refund an earlier payment.
Uninstalling the app, signing out or deleting your Golden Born Society account does not cancel a store subscription. You do not have to keep an app account open to submit a cancellation or refund request to the store. -
3. Refund requests
For Apple purchases, request a refund at https://reportaproblem.apple.com or contact Apple Support. Apple determines eligibility and handles its refund process. Official guidance: https://support.apple.com/en-us/118223.
For Google Play purchases, use Google Play’s refund-request process or contact us where Google directs you to the developer. Eligibility depends on the purchase, timing, country and applicable rules. Official guidance: https://support.google.com/googleplay/answer/2479637.
Contact hello@goldenbornsociety.com for entitlement problems, duplicate-charge concerns or help identifying the appropriate process. Include your app-account email, store, purchase date and order/reference number; do not send your password or full card number.
We cannot promise that a store refund request will be approved or that every refunded entitlement remains active. Where an approved refund is processed, membership access may be removed in line with the store’s decision and applicable law. Any legally required remedy for a defective or unprovided service remains available. -
4. Trials, promotions and one-time membership
Trial and promotional conditions are those displayed at checkout. A trial may convert into a paid subscription when its offer says so; cancel by the stated store deadline to avoid the next charge.
If a one-time lifetime membership is offered, it does not auto-renew. “Lifetime” refers to the availability of the Golden Born Society paid membership service, not a guarantee that the business or every feature will exist forever. Applicable consumer rights and the offer’s specific commitments remain protected. -
5. Activities and mandatory rights
A membership does not guarantee a place at every gathering, third-party access, transport or other external expense unless the offer expressly includes it. Third-party products are subject to their own purchase terms; this policy does not remove rights against the actual supplier.
Nothing here excludes mandatory cancellation, withdrawal, refund or consumer-protection rights. We do not treat merely opening the app or receiving an email as a blanket waiver of statutory rights. Refund handling, timing and payment-method credits follow the relevant store process and applicable law.
Contact: Mesut Can Coşkuncan, hello@goldenbornsociety.com, Esentepe Mah. Büyükdere Cad. Levent 199 No:199 İç Kapı No:6, Şişli, İstanbul, Türkiye. Telephone: +90 539 650 0891. -
6. Account & Data Deletion
Request deletion without installing the app.
Email hello@goldenbornsociety.com from the email address registered to your Golden Born Society account. Use the subject “Account and Data Deletion” and say that you want your Golden Born Society account and associated personal data deleted. If you no longer have access to that email, contact us so we can agree a proportionate alternative verification method.
Do not send your password, full card number or unnecessary identity documents. There is no requirement to reinstall the app or purchase a membership to submit a request. We may verify account ownership before acting to prevent another person from deleting your account. -
Close your account in the app
Open Golden Born Society → Profile → Settings → Delete Account and complete the confirmation steps. This closes app-account access. Complete erasure of associated information requires the deletion workflow described here; account closure alone is not proof that every record has been erased. -
Data covered
The request covers account/profile details, professional onboarding information, uploaded profile media, contacts/connections within the community, event participation records, messages and other submitted content, ritual/reflection entries, notification tokens and preferences, and associated provider identifiers, to the extent they relate to you and are no longer lawfully needed.
We review a verified request, delete or irreversibly anonymize data no longer required, and coordinate necessary requests with authentication, hosting and subscription providers. Other people may retain their own copies of content you sent them. Apple and Google retain and manage store-account or transaction information under their own legal obligations and policies. -
What can be retained and for how long
Limited purchase/accounting records, unresolved dispute records, or information needed for a specific legal or safety obligation may be retained while that obligation or justified purpose continues. We do not keep all account data indefinitely simply because the account was closed. Our response identifies any retained categories, the reason and the relevant retention period or endpoint. Residual backups follow the relevant provider deletion cycle and are not used to restore an active account.
We respond to a Turkish-law privacy application within 30 days and meet any other applicable legal deadline. The response confirms action taken or explains any remaining lawful processing and completion steps. If verification information is needed, we tell you what is required. A response deadline is not a claim that the current app instantly deletes every provider record. -
Subscriptions and partial deletion
An app-account deletion does not automatically cancel an Apple or Google subscription. Manage renewal through the store used for purchase. Canceling a subscription is not required before you can request account/data deletion.
You may remove your profile photo in the app without closing your account. For a request to delete particular other data, email hello@goldenbornsociety.com and specify the information. We explain whether it can be removed while maintaining the account and identify any lawful retention requirement.
